Data Centre Co-ordinator (Western Cape)

2024/04/22
Reference Number
DCCWC0424
Description

OBJECTIVES MAIN FUNCTIONS OF THE JOB

  • Full installation & Decommissioning of communication cables in line with customer requirements (CAT5e, CAT6 and Fibre). This will include; installing, testing and labelling new cables, uploading test results and documenting cable routes within stipulated SLA turn around times
  • Testing and troubleshooting cabling issues which will include CAT6, Singlemode & Multimode fibre cabling with appropriate testing instruments, i.e. OTDR, Power Meter, Light Source, Copper & Coax testers, etc
  • Basic network understanding and troubleshooting methods, Loopback testing on copper, fibre, SFP’s, etc
  • Power Distribution Unit (In Rack PDU) configuration, physical installation, firmware updates and fault finding.
  • Executing Remote Hands requests on behalf of clients, where the requirement will be to reboot servers, patching, labelling, auditing and Tape / Media swaps
  • Knowledge with working in the Wireless and PTP space. This will include the use of doing media conversion from fibre to copper and vice versa.
  • Comply to working methods ensuring all SLA and MSA’s are achieved
  • Maintaining good working methods to ensure uptime of 99.99% of data cabling infrastructure
  • Run all scheduled jobs as instructed by the Infrastructure Supervisor / Data Centre Manager
  • Conduct administrative tasks to ensure efficient and organized data centre systems
  • Ensure work operations are carried out in an efficient and timely manner.
  • Where necessary liaise with other support staff to ensure uptime maximization and delivery of high-quality services.          

Compliance

  • Maintain compliance in accordance to all relative policies and procedures
  • Meet agreed inter-departmental OLA (Operational Level Agreement)
  • H&S monitoring and corrective action to meet statutory compliance, SLAs and good business practice

Critical System Management

  • Ensure applicable planned and corrective maintenance is managed in accordance to ensure customer MSA’s and SLA’s are achieved
  • Task finalisation and report accurately, as per agreed format, quality and within the agreed timelines
Requirements

SKILLS REQUIREMENT                                                                                                                                                                     

  • Good technical abilities
  • Effective communication skills, active listener – ability to understand requirements
  • Proactive problem solver, perform rapid and accurate assessments
  • Ability to work independently, as well as being a positive team player
  • Self-motivated
  • Conducts self professionally, exhibits elevated levels of tolerance and patience
  • Responsible for continued learning and self-development
  • Quick response to potentially critical situations
  • Trouble shoot systems and components to identify root causes of failures
  • Implement corrective actions promptly to mitigate the negative effects of system changes
  • Good Microsoft Office skills

 QUALIFICATIONS AND EXPERIENCE

  • Minimum 3 years relevant cabling experience required
  • 5 years preferable
  • Good knowledge on Data Centre Environments preferable
  • Networking experience advantageous
  • Cabling and or Product certification required
Work Level
Skilled
Job Type
Permanent
Salary
Market Related
EE Position
No
Location
Western Cape